Voice and Unified Communications
Unified Communications (UC) benefit companies by connecting teams and information, and helping to enable comprehensive and effective collaborative experiences. Xpect’s implementation of UC helps companies by:
- Connect co-workers, partners, vendors, and customers with the information and expertise they need.
- Access and share video on the desktop, on the road, and on-demand, as easily as making a phone call.
- Facilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams.
- Make mobile device extensions of the corporate network so mobile workers can be productive anywhere.
- Innovate across the value chain by integrating collaboration and communications into applications and business processes.
Xpect Solutions has helped our customers design, configure, and deploy unified communication systems helping them increase user productivity, and reduce business cost. Our extensive knowledge can help in the following areas:
- Voice over IP (VoIP)
- Unified Voice Mail
- Quality of Service (QoS)
- Video Conferencing
- Video on Demand
- Instant Messaging
- Email Integration
- Workspace Collaboration
Our Voice and Unified Communications Projects include:
Xpect provided telecommunications engineering support for a Federal Government agency's Secure Voice Switched Network (SVSN) project. The SVSN provides secure Voice over Internet Protocol (VoIP) communication capabilities. The SVSN also provides an alternative means of communication should traditional voice services fail. Xpect's design included consolidating six call managers to two and upgrading and virtualizing the network utilizing Cisco’s Unified Computing System (UCS) platform. Our services also included lab testing through accreditation as well as administration of the infrastructures required for the SVSN environment.
Xpect provided engineering and design of voice and video solutions at multiple classification levels. We provided expert consultation and solutions to our customer in our integration of industry leading platforms in the areas of workspace collaboration, video conferencing, Voice over Internet Protocol (VoIP) and Classified Voice and Video over Internet Protocol (CVVoIP). In addition, we provided network engineering support including monitoring, designing, troubleshooting, and maintenance for the SVSN system components.
Xpect Solutions engineers created the design to add additional circuit connectivity for our customer’s unclassified network in support of their Microsoft Office 365 project. Our design provides redundancy between sites to ensure availability of services, such as email, and enhanced email services, as well as SharePoint and Azure services. The network design will ensure that the required level of availability, performance, and reliability of service is met or exceeded for the user community. Our team is utilizing Palo Alto firewalls to upgrade the unclassified network’s infrastructure in support of the Microsoft 365 and Unclassified Virtual Desktop Initiative projects. Our solution provides next generation firewall features including zero day threat prevention and integrated Intrusion Detection System (IDS) support and will operate as perimeter devices that will connect the multiple data centers to the Trusted Internet Connections (TIC).
Xpect leads the network design for a federal government’s Smart Phone Mobility project. This project is replacing the legacy Blackberry infrastructure with smart phone technology to allow real-time access to critical data and applications for the agency’s agents and executives. For the new Smart Phone implementation, our engineers leveraged existing infrastructure, which resulted in lower total up-front costs. Together with the security division, we gathered user and administrator requirements, created easy-to-implement installation plans, evaluated the latest Mobile Device Management (MDM) and smart phone technologies including AirWatch MDM and Cisco’s Web Security Appliance (WSA) and AnyConnect Secure Mobility solution. Our engineers’ architecture provides a full set of mobile security for different types of mobile devices including access to a secure email gateway, application catalog, secure web browsing, and the ability to securely manage government issued devices remotely. The infrastructure supporting this project includes multiple integrated systems: the agency’s unclassified and transport networks, their Shared Enterprise Network (SEN) or TIC, and Verizon’s cloud.